It all depends on the number of users, computers, and servers you have in your workplace. After speaking with you about your requirements, TAYENN will put together a custom proposal that covers all of your equipment and provides the services needed to keep your business running smoothly on a daily basis.
If you’re a current client and have a tech problem, you can call the main office number and speak with an engineer right away. You can also email our engineering team at firstname.lastname@example.org. If your issue arises after hours and you are a contracted customer, you can call the after-hours support line and an engineer will answer the phone (or call you right back if you leave a voicemail message).
Our Help Desk can assist with a variety of issues, such as problems with any of our product or other business applications (as long as you maintain a support agreement with the software vendor).
We get it — adding another line item to your business budget can be unnerving. But the truth is, handling your own tech issues is already costing you. That’s because your time is valuable. Could you be earning more money every day by doing what you do best — and letting Tayenn handle the rest? Contact us today to see what we can do for your business productivity — and your bottom line.
All projects we take up carry the following guarantees: Confidentiality guarantee: All client details will be kept confidential Price guarantee: Minimum 50% cost-saving over on-site development Results guarantee: Progress-linked payments weighted toward the end.
Yes; in some cases, we bear project risks even before the first payment.
Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right and believe the creation-step itself should be strong. Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually teleconferences, or live chat).
Yes, we can provide you with our client references. We have built solid relationships with our clients by helping them meet their business objectives and providing services and support whenever required. Our clients suggest our name to the other companies for cost-effective, high quality and on-time web and software development. You can refer to the client to speak for Testimonial of our customers.
Yes. We provide technical support and application maintenance services on request.